info@prancebuilding.com               

FAQS

1.What service you can provide?

PRANCE Building Material Co., Ltd is contributing ourselves in building material business in the past 18 years, offering our excellent product, price & service. We are all sidedly offer service to our customers about the one-stop solution for building decoration, from the CAD drawing, material choosing, product integration, after-sell service and instruction for construction.

Now we are achieve outstanding success. The main products in our service is relating to ceiling system, partiton system, doors&windows system, curtain wall system, sound-acoustic system and their integrated product.

2.What about the service process?

A. Online consultation
B. Preliminary scheme
C. Sample for design sketch
D. Drawing detailing
E. Budget quotation
F. Order confirm
G.. Shipping Arrangement
H. Final disclosure
I. Installation
J. After sales service

3.May I have free samples?

Yes! We would like to offer some small samples for free, like glass, aluminium profile, color swatch etc.. But the express fee will be paid by your side and we will give back to you when you place the order.

4.Can you provide relevant documents for customs clearance?

Yes! We can offer the specified documents. For example, Kenya need COC, Saudi Arabia need SASO, *****. All these documents can be provided by us.

5.Loading containers with other factories, can you accept and do for us?

Why not? We have a lot of experience in it and will 100% cooperate with other suppliers.

 

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